Refund policy
Making sure you're happy is super important to us. Thanks a bunch for being an awesome customer! We're really confident that you're gonna dig our products. But hey, we get that sometimes things don't go as planned. No worries, though! Check out our returns and refunds policy for those rare cases.
Refunds: We know that each individual is built different and has their own preferences, we would be delighted to assist you in discovering a new natural scent that suits your taste. Also, We're totally up for giving refunds in specific situations. Just give us the whole picture on the issue and throw in some photo or video evidence. This helps us tackle the problem head-on and make sure it doesn't happen again in the future. Appreciate your cooperation!
Returns: You have 30 days after the purchase to return your unopened items. The shipping label must be provided by you.
We encourage you to share any unused products that you are not satisfied with as gifts to friends or family who would love to try King Rilla's products.
If you aren't 100% satisfied with your King Rilla products, please contact us within 14 days of your order delivery date!